It depends where you are. BRT normally takes 1-2 days in Italy, 2-3 days in the EU, 4-5 business days in the United States and Asia (excluding customs delays). Delivery details will be provided in the confirmation email.

Taxes and customs duties


All orders delivered outside the EU may be subject to customs duties and taxes, the payment of these import taxes is the sole responsibility of the customer. All shipments destined for non-EU countries are accompanied by an invoice declaring the value of the goods, as required by customs regulations.

1.Send us an email with your order number.

Pack your items in the original packaging. Send your package to the following address:

SIGFRIDO srl

Via F. Dolzino, 102

23022 Chiavenna SO

tel. +39 0343 32698 / +39 375 6817319
Italy

No it's not mandatory. But it is highly recommended. In fact, it will allow you to find your history, change your addresses and track your package online faster.

Once your return has been received and inspected, you will receive a confirmation email. Then the refund will be processed as soon as possible and a credit will be applied to the original payment method. Only the purchase price of a returned item will be refunded. Any duties or taxes that have been paid, as well as the original shipping costs, will not be refunded.